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COOK DO COOK PVT. LTD.Raipur, Chhattisgarh

When to contact us

  • Questions before booking a plan
  • Your cook didn't show up
  • You'd like a replacement cook
  • You want to join us as a cook

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Frequently asked questions

How does the daily cook plan work?

Pick a 13-day or 26-day plan and choose your meals, visit times and start date. A background-verified cook comes to your home on those days and cooks fresh meals in your kitchen — with your groceries and your spices, the way your family likes them.

What do I need to provide?

You provide the groceries and condiments, and the cookware, utensils and kitchen appliances. Your cook brings the skill and does the cooking.

What does the cook do — and not do?

Included: a mandatory handwash, washing the vegetables, chopping and prep, cooking your meals, and cleaning the slab and stove. Not included: washing used dishes and utensils, grocery shopping, cleaning beyond the kitchen, or hard stain removal from the stove.

What plans and prices are there?

A one-visit Trial to try us out, an Instant Cook for a same-day or next-day visit, and 13-day or 26-day daily plans. Every price shown includes all taxes and the convenience fee — no setup fees, no commission, no hidden charges.

Can I replace my cook if it is not the right fit?

Yes — on a 13 or 26-day plan you get one free replacement within the first 3 days of your start date. After that (or if you did not use it in those 3 days), a replacement is ₹200. You can request it from My Account.

What about Sundays and festivals?

Sunday is your cook’s weekly off, so there are no visits. Festival days are the cook’s leave too — your plan simply runs a little longer so you still receive every cooking day you paid for. (Cooks do work on Saturdays.)

What is your cancellation and refund policy?

To know about our cancellation and refund policy, click here.

Can I change my visit time or duration later?

Yes. From My Account you can change your visit timings, increase a visit’s duration, or reschedule the start date — the system keeps your same cook whenever they’re available.

Are the cooks verified?

Every cook passes four checks before assignment: an ID check, address verification, a background check, and an in-person interview.